Customer Testimonials
NO VAYAN A COMPRAR A ESTE LUGAR SIN ANTES SABER COMO SE COMPRA UN CARRO O LAS COSAS QUE SE PUEDEN AGREGAR AL CONTRATO. MI CUNADO FUE A COMPRAR UNA PICK UP Y LES VENDIERON UN SISTEMA DE ALARMA Y UNA GARANTIA PARA EL CARRO QUE NO LO NESECITABA POR TRES ANOS ,NADIE LE EXPLICO BIEN SOLO LE DIJERON QUE A HUEVO LO NESECITABA. LE DEJARON EL VEHICULO TARDE NOCHE Y AL OTRO DIA SOLO UNA VENTANA DE LAS CUATRO LE TRABAJABA. NUNCA SE LE HISO UNA INSPECCION ANTES DE ENTREGARCELO. OTRA COSA,TODO LO QUE LES DICEN EN LA ...
Brian and team are awful people. Broke our rear taillight and refused to fix it. They refused to pull the camera footage even though we had photo evidence the vehicle went in without damage. They lied to us on several occasions. The Corona Nissan lives up to their negative reviews. I’m impressed with how accurate the negative reviews are. Take your business to a different franchise! We fixed our vehicle through our own insurance.
Found this place on Facebook with is no credit bad credit no problem. I started texting with a man named Tony who I thought was pretty good then magically Tony stopped responding. Then I got a message from some one named Katelyn who was 'responding on Tonys behalf" and I told her that my wife and I would be at the dealership with in the hour. Upon arrival at the dealership there was no one anywhere outside, normally when one walks onto a car dealers lot there are people to greet them to ask how can they help, but ...
Terrible service !! 7 hours wasted for a detailing and in the end it was almost the same, the worst purchase of my life at this dealer
Had an induction service. All they did was wash the car. They initially said it would be $250. okay, sure fine. But when they called to say that the car was ready, they charged $600????? Okay fine, whatever. Then, when checking the car, there was absolutely no evidence of service. Dust in every nook and cranny. They said the oil was changed and topped off. No fingerprints on the cap though. Hmm... Kind of suspicious. So anyway, basically paid $600 for an exterior car wash. The manager kept coming up with a bunch of excuses. Saying you need a computer to open up ...
This dealer is NOT what they say. all credit scores are NOT accepted here.... DONT WASTE YOUR TIME WITH THESE PEOPLE....
I went for an oil change and they broke down my ac and they say it was them but when I went to the service they had it working very well
DONT WASTE TIME OR MONEY(GAS)! WENT TO LOOK AT NEW TRUCK 1O GRAND MARK UP! DID NOT STATE THAT ON WEBSITE TALKED TO MULTIPLE PEOPLE FROM DEALERSHIP NEVER SAID ANYTHING. ON WEBSITE 45,000 AT DEALERSHIP 58,OOO. WHEN I ASKED WHY... HE SAID COVID! OMG
Great service! Very reasonable! Brian had a great sense of humor which made the process better!
Excellent customer service! I was greeted immediately upon entering the showroom and Edgar was super helpful and knowledgeable. Everyone was super friendly and made the car buying experience very easy. Thank you Corona Nissan!
Everyone was welcoming and helpful. No one was presuring us to make a deal. I just want to thank Edgar he was the best sales person I ever had.
They went above and beyond to help me out today. I appreciate the effort and realness behind the service I received today.
Really enjoyed our service, Edgar in internet was a great help I think that goes without saying very knowledgeable in all aspects our buying experience was outstsnding
Edgar was a great internet sales dept he explained I detail about the car and what I was getting into , everyone was great experience was painless and fast.
Edgar was very helpful in the lease process and I’m glad he was able to help! Special thanks to the internet department for streamlining the process!
After finding myself in need of a new vehicle, I visited Corona Nissan to see what cars they had available.After deciding on a Nissan Versa, Rob and Serge made my purchase process easy. Should I ever find myself in need of another vehicle, I look forward to working with them both again.
Edgar was great 🙂 Everything was smooth and easy. This was my first car purchase so i appreciate how easy they made the process for me 🙂 Great people and awesome dealership
I was nervous to come into the dealer, usually it takes very long and is frustrating. Edgar from internet department delivered the numbers that were promised and did not play any games. This was the easiest experience I’ve had purchasing a car!
I had an amazing experience purchasing my 2023 Nissan Frontier with the Internet Manager Rob and his Director Serg! Super quick and easy process very transparent on pricing, did everything online and the car was ready to be picked up!
My father was looking for a vehicle online. After getting in touch with Edgar, everything was so easy. He was able to answer every question we had, and made the process so smooth. He helped us get a phenomenal deal. Their internet department rocks!
I bought a 2022 Nissan murano and was running very smoothly until I went fir a oil change and tire rotation. The worst service department ever, first they told me that my oil filter was dirty after having the car only fir 3 months. They stole my tires and replaced them with donuts, my car is smoking after leaving the service department and other issues. I will be contacting the police after they stole my cyletic converter, and the Department of aging for a crime against and older person and the DOJ fir a thorough investigation
Can I give zero stars? From trying to say my air filter was dirty ( I had just changed it personally a month prior) to having my car over 3 days and not communicating with me or being able to figure out what was wrong with my car. They are the WORST dealership/service department ever.
You'll get rip off and overcharged like i did. The nissan Leaf s is not worth 37k its worth far less like 29k screw this dealership.
Super shady practices. Price listed is not the actual price of the vehicle. Watch for hidden fees taking advantage of the current market.
These people misled me every of the way. I called them 30 minutes before going there, to confirm that the car that I was interested in was still there, they said it was, when I got there. It's sold. I call BS. I got the car I wanted, but from another dealership.
This place has given the worst experience of my life. I cannot believe what happened to me at this dealer. Mind-blowing That is all. Please look elsewhere for any transaction than this location.
I took my car in for the third time due to transmission problems . They had to put a new transmission in grant it I only had my car for a year and a half. I was help by Steven . He never once called me to let me no about my car . I had to call the service manager to figure out what the status was. This is when Steven finally called to back just to repeat what the service manager told me. Then he ordered the Actuator and change me a 100.00 but never told me my warrant didn’t cover ...
When my car was still under Dealership warranty, I heard a high pitched squeal prompting me to take it in for repair. The noise was obvious but they said they could not duplicate the noise. I took it to another Nissan dealership and they fixed it within 10 minutes. It was a simple seal. : ) Avoid hurting your soul, please take it somewhere where they care.
They are very helpful, very professional and update you about the service they doing. Their advisors are friendly knows what is good for your car.
I went to Larry h Miller Nissan of corona and went for a false advertisement that was false. taking the pandemic as a sales strategy
The customer service it was great , I didn't waited to long to get the car service done , thank you for taking care of my car.
Very professional and did the work in a good time. They were friendly and answered questions about the service needs of my vehicle. They kept me updated regarding progress.
Been coming here for the last 15 years bought three cars all my service gets done here everything‘s been on the up and up I love this place and I will be back
Sales and BDC do not answer the phones, I spoke with a lea and she never returned my call. I don't know how a place can stay in business when they don't want to answer the phones Marketing who responds via Facebook is very rude 😒
Robert was very helpful. However, the dealership engaged in false advertising by emailing me “enhanced vehicle cleaning” knowing it’s not true. I might not return. You must not fool your customers. It’s an insult. I initially made an appointment on line but it was not recorded. The Service was good but the false advertising made it To a much lower graded. I was to change my Toyota services to yours but have decided not to do it because I have lost my confidence in Larry Miller.
Excellent Service Art Foulk was up front honest and explained everything clearly on what my car needed. Was always letting me know how things were going and car was ready on time.
I had great service from Steve from the moment I called to when I picked up my car. Unfortunately, my car was not returned fully the same. My gas light was on, AC was in full blast as well my radio station was changed.
Art is great! Very patient, informational, and kind. He took extra measurements to review my car status and maintenance. Very much appreciated! He ensured my current and future car maintenance was addressed, reviewed, and taken care of.
Service staff is always friendly and professional. They recommend the work to be done, but aren't pushy about unnecessary repairs. Art was extremely helpful.
They were very professional. They called me when they said they would. It was easy to set an appointment. I would definitely recommend this dealership.
Well the reply I got from my original post on Yelp was lip service just like the times my brother in law had communication with Miller Nissan. My original posting generated an immediate response from Lorraine Mason the Owner/Loyalty Manager at Nissan, she provided her phone number and asked to be contacted so she could help. My brother in law Called her right away and told her the whole story. She told him “there was nothing she could do but she would have someone who could help call him back. Jacob North, the new Service Manager of Larry Miller ...
Es la segunda vez que atienden otra persona y sigue mi turno y me dejan esperando el empleado se pone a hacer algo en su escritorio y me tiene por un largo tiempo ignorada al parecer solo les gusta atender a personas americanas
Sales staff refused to wear masks, even when I asked, then argued that it's not required by san Bernardino county. Although CDC recommends it. service could not fix the car in 7 hours and refused a loaner car. Dealer refused to give us water, even though we repeatedly asked. You do not deserve our future car purchases
The first day I went in and spoke with a sales rep, he was very rude. He did not inform me of vital purchasing information from the beginning, so when it came down to making the deal, I was no longer interested. Even through these rough times, I saw nobody with a mask to protect others from Covid-19. I didn't mind so much, but that's not even the real problem. I left and a day went by they called back offering very low APR, so I went back in. We sat down and the APR went right back ...
I brought my Versa in for a system update and a few other things. My vehicle was taken care of promply and professionally. Customer Service is top notch! I'll be back!
The service is great . The service staff was friendly. My car is done right ! I’m informed about upcoming work . Ya so I can save up if need be .
Great and professional staff, I felt they looked out for my best interests. They also broke down service plans easily and recommended some recall services
Service and Technician is very reliable. Returned car as promised. Car was washed thoroughly. While waiting you can enjoy TV shows and coffee. Technicians are very friendly.
The service clerk was very courteous, polite and he explained to me what type of service my Nissan needed answered all my concerns and he always had a smile. Definitely give him a top 10 on he’s service !!!
The service was truly amazing. . I appreciated the time Steven took to explain what my service concern would take place. I like the fact that I was able to get a ride back home using Uber.
Great customer service. Answered all my questions. Spent little time with negotiation. Manager and Marco were on the spot. Car was clean before delivery. Highly recommend.
The service was outstanding. Well worth the drive from San Diego to Corona. I've enjoyed doing honest business with them. Pricing on the cars was fair, the buying process was made so easy, and I left with an amazing experience from this dealer, Thanks to Dealer Manager Danny and in Sales, Alex Castillo.
okay dealer, takes surveys for you unnecessarily and doesn’t try to help with services very much. Disregards things and not much help if needed.
The customer services that LHM Nissan-Corona providing is above the expectation, many thanks to Sale’s Gents ( Sayel and Shivam). I recommend this location and those guys to my family, friends and everyone wants to purchase a car from trusted auto dealer.
Very curtious, professional customer service. Waiting room very comfortable a d nice. Condinrnts. I would recommend d this place e to family and friends anytime
I really appreciate there customer service and appreciate how they went out of there way to make sure that I was a satisfied customer and they made sure to follow up with Me
Great service, Steve was wonderful. He made sure that my car was fixed with a reasonable price. He went above and beyond my expectations. Thank you Steve
I won't be returning for service at this location. Service dept is extremely understaffed which translates into poor customer service. I went in for an oil change/rotation and mentioned another issue I was having. Got the run around and excuse of having to leave my vehicle for the entire day...and then told it would be best to take my vehicle to another dealership closer to my home because the car is still under warranty. Turns out it was just the battery in my remote.
Warranty check on ac auxiliary fan. I'm chrd $140 to confirm the problem. No wash & truck would not start when returned. Bought oil chg pkg. (3) bcuz it was only $25 off from a regular chg. Paid $235 for a vehicle warranty check.
If your looking for a auto, new or used these sales men will give you their undivided attention. Trust me I worked with and spoke with several people. Incredible professionals. Thanks all for working with me and explaining how things work.
I really like my Service Rep. Robert Gaska he has always helped me in the Past with my Other Cars. He is a very very Great Service Gentleman and he is always very Polite to have and to know that he will always take good care of your Cars and needs. He will call you and let you know if their is anything that is wrong with your Car and to see if you want to fix it. I like how he called me to let me know that my Car is done on time. Please let Robert Gaska know ...
They were great at squeezing me in for a same day appointment. They didn't have the part so had to keep the car overnight. The only bad thing was that they said it would be ready between 10-11, which turned to 12:30, then 2:30 and then finally 3:30. So it was a little inconvenient to try and schedule a family member to fake me to pick up the car.
Great service they explain all the work done in my vehicle. And explain me about the packages that they offer for the services . Thank you
I always have a great experience at Corona Nissan. Michael was friendly and helpful. He told me what services I needed with no pressure to do them all at once. My car was clean and ready when promised.
Raul. Who help us find the car that i wanted was so efficient in dealing with us and was able to find me the car. Very nice salesman and explain to me everything that i want to know about the vehicle..very nice in dealing with his customers
They have the worst costumer service. Took 3 weeks to even get someone on the phone to get into the service department.. Then it took 3 hrs for my car to be done and no one came to tell me it was finished
Nick was very professional and helpful in finding the problems with my vehicle. He went above and beyond to make sure that I was taken care of. He has earned my loyalty. I’ll be back.
Julio always informs me of the recommended service in a way that it doesn’t feel “salesmen like”. Very friendly and welcoming. I value great customer service.
Highly recommend car I've had my fair share of cars from Hondas to BMW M3 & having this awesome car has yet to be one of the top best cars I've owned! Dealership did a great job financing us!!
When I asked about charges they could not be clear , stating it was extras on the car ! They should have itemized the extras ! I think it was just to hide extra fees ! Never again will I come back . I am buying a new car next year I will go to a different Nissan dealer !
Took my truck in for an oil change and brake system flush. I had made an appointment a couple days before. Upon our arrival we were greeted at the door to the service department by Nick. He had us wait inside while he gathered the needed info. Nick came in, we sat down, he told me what the service included. Awhile later my truck was done, washed and ready to go. The experience with Nick Sanchez was very positive. I will be bringing my vehicle back to Larry H Miller Nissan of Corona 👍👍👍👍👍
Provide excellent service and deliver vehicle on time as promised. Service staff is very friendly. While waiting , you can have coffee and some donuts or some food and watching TV.
They didn't rotate tires that was supposed to be part of a prepaid service deal. The "inspection" that was allegedly performed yielded dubious results. They indicated brakes condition even though clearly they HAD NOT REMOVED THE TIRES, based on the fact that the wheels' lock key was in the exact location and position that I had left it. Additionally, I know the vehicle needs suspension work, but they erroneously indicated it was good. My husband contacted the manager and was subjected to an argument ( to add insult to the injury). Afterwards, the manager agreed to a full ...
My service was completed as promised. Everyone was friendly and courteous. My vehicle was washed appropriately. I will recomend LHM to all seeking service for their vehicles.
Nick is the best Service Advisor ! Very knowledgeable always attentive to my cars needs and honest. I will make sure to refer my friends and family.
I was helped my Sayel he was very helpful and professional and helped get the best deal possible. My overall experience at the dealership was great and I recommended this dealership for anybody looking to purchase a vehicle. It's a very, neat, nice and professional environment
Sayel was very helpful and patient with us, he found us the right car that fits our needs. Thanks sayel, we will be again one day!
Everyone was very accommodating and easy to work with. Kudos to our sales man Sayel he did an excellent job with no B.S. and hassle
Excellent service. Robert Gaska is my guy. He always takes good care of me and my car. Highly recommend Corona Nissan for your service needs.
Vary happy with my new car, Carlos was very patient and very hopeful. My new RED Nissan Sentra 2019 is perfect! Thank you for my beautiful car.
Carlos told us he would take care of us and he did. He made sure we got what we wanted at the price that we wanted.
Big thanks to Carlos Rodriguez, my girlfriend and I went looking for a car for her, even though her credit wasnt that good among other things he was able to get her in a great vehicle for a good fair deal, this guy worked effortlessly to make everything possible and even affordable for her. The thing is I myself ended up trading in my car for a new model fully loaded and he was able to make the deal work to my satisfaction would recommend this dealership in a heart beat!
Carlos was very nice and did everything he could to get me the car I wanted! Good service will recommend asking for Carlos when you get there
Sayel is a life savor, he got me into a car with little down and low monthly payment, will definitely come back for another car because of Sayel, will refer my friends and family. Thanks again Sayel.
Carlos was great help. He knew my numbers and did his best to make it happin. I'd recommend him to anyone any time. Thank you
First i want to thank god for makeing this dream come true also i want to thank every one here at thos dealer ship for your help and most of all sayel for all your help and makeing my dream come true you are such a blessing thank you for making me happy person god bless you and your family
This was my first car purchase and I was really nervous because I didn’t know what to expect. Sayel was great I told him what I wanted and he truly worked with me. He was patient and explained everything with details. I will be coming here again for future purchases. Thank you so much Sayel, I am enjoying my new car!!
Thank you Raul for helping me get the truck I needed quickly. I recommef this dealer and it's staff to anyone looking for a new car. Thanks amigos!
Excellent customer service, friendly, patient and best of all they do their best to negotiate the price. Every one has great attitude. Thumbs up to Daniel, Carlos and Miguel. Thank you guys.
I recently came into this dealership because I had such a poor experience with another dealer which I will not name but they are in City of Industry. I called ahead of time to make sure I would not have to deal with the same issues I had at the other dealer. I talked with one of the managers Ryan who instantly gained my trust with being so upfront and transparent over the phone. When I came in I was given the exact same experience by my salesperson Juan as I was by the manager over the phone. We quickly ...
Ryan and Raul were absolutely key in the purchase of my new Nissan Murano. I have never experienced a faster purchase process. They had me in and out within an hour and a half and most of that time was spent picking out my vehicle. I got a stellar deal and am very pleased with everyone there! Thank you for helping me get the vehicle I wanted, I love it!!!
So I went in there with my sister in law we got helped by remy, he was super nice and kept us informed while the financiers did their part! Will definitely go back to him in the future !
Thanks Ramy for getting me my new car!! We just left Larry H Miller Nissan of Corona, and walked out with a brand new car! Literally everyone in the office took part to help and I appreciate it so much! All my family have got their cars here, and we wouldn’t recommend anywhere else! Super happy!!
Was one of the first Customers early Saturday morning. They took me right in and I was a walking in. I received a free shuttle ride home (2 miles a away). That was very courteous. I was told my car would be ready towards the evening but I received a call a couple hours before noon stating my vehicle was ready. That’s was great. Front desk was very helpful and has great customer service. I was offered a deal I could not resist. Overall I am very satisfied with the service I received.
These professionals here exceeded my expectations by a mile! I got the deal if a lifetime here! We were in and out with smiles on our faces!
Sales team was good but service team was horrible and made decide to look around for a new dealer....... my recommendation buy the car from them and find another dealer for the service
I like the ease of making an appointment. It’s very easy to communicate with the Rep via their texting. I feel like they take good care of my car and they let me know what to expect with pricing.
I drive a 370z and take my car for service here all the time. My car is well taken care of and the staff is professional and always helpful.
The service representative was very friendly and efficient! He give updates periodically to let me know how the service was going and when my car was ready!! I appreciate the constant communication and friendly service!! Thank you!!
Good customer service the wait was not long and there are friendly hope to always get service like that when I go for my service